The right crew on the right flight
One of Transavia's core processes is to ensure sufficient and qualified personnel for the scheduled flights. Efficient staff scheduling is essential to keep the operation running smoothly. Eveline Kooij, Cabin Crew Administration Coordinator at Transavia, explains: "Strategic personnel planning is an essential process for us. We look 6 weeks to 18 months ahead to gain insight into the required crew capacity. Based on this planning, we know how many people we need, whether we need to hire additional employees or retrain existing employees for other roles." Previously, this process was largely manual and relied heavily on telephone contact, e-mail and Excel files. This made the planning labor-intensive and error-prone.
Smart link between flight planning and HRM application
To optimize this process, Transavia enlisted the help of AMIS Conclusion. We then started with a thorough inventory of the processes and required data. The solution? A tailor-made application that seamlessly connects flight planning, staffing preferences and HR administration.
This system provides a detailed match between the availability of employees and the scheduled flights. In addition, it is used in assessing part-time applications and ensures that the staff capacity is optimally aligned with the daily flight plan.
An advanced wizard helps the employee submit parttime applications, where they can choose from no less than 216 different options. The system automatically takes into account collective labor agreements, work schedules and staffing. This not only makes it user friendly for the crew, but also reduces the administrative burden for the planning teams.
